Support

Need help? We're here for you. Find answers to common questions or reach out to our team.

Contact our support team

We typically respond within 24–48 hours

Common Support Topics

💳
Subscriptions & Billing
Manage your subscription, cancel, or request a refund
🎧
Audio Playback
Fix playback issues, background audio, or downloads
👤
Account & Login
Change password, update profile, or login issues
🗑
Delete Account
Permanently remove your account and data
📥
Downloads & Offline
Download stories for offline listening
🔔
Notifications
Manage or disable push notifications

Cancel or Manage Subscription

Important: Subscriptions are managed through the Apple App Store or Google Play Store — not through the Biblios app directly. You must cancel through your device's store.

On iPhone / iPad (iOS)

  1. Open the Settings app
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Find Biblios and tap it
  5. Tap Cancel Subscription

On Android

  1. Open the Google Play Store app
  2. Tap your profile icon at the top right
  3. Tap Payments & subscriptions > Subscriptions
  4. Find Biblios and tap it
  5. Tap Cancel subscription

Request a Refund

Refunds are processed by Apple or Google, not by Biblios directly:

Other Resources