Frequently Asked Questions

Biblios is a Christian inspirational app that brings Bible stories to life through high-quality audio narrations. Listen to beautifully narrated stories, create playlists, download for offline listening, and stay motivated in your faith journey.

Biblios offers a free trial period for new users. During the trial you have full access to all stories and features. After the trial ends, a premium subscription (monthly or annual) is required to continue accessing content.

Open the app, tap on any locked content or the subscription button, and you will see the available plans. Select a plan and confirm the purchase through your device's app store (Apple App Store or Google Play Store).

On iPhone / iPad:

1. Open Settings > tap your name
2. Tap Subscriptions
3. Find Biblios and tap Cancel Subscription

On Android:

1. Open Google Play Store > tap your profile icon
2. Tap Payments & subscriptions > Subscriptions
3. Find Biblios and tap Cancel subscription

Your access will continue until the end of the current billing period.

If you reinstalled the app or switched devices, your subscription should be restored automatically when you log in with the same account. If it doesn't restore, go to Settings inside the app and tap Restore Purchases.

Refunds are handled by Apple or Google, not by Biblios directly:

• Apple: Visit reportaproblem.apple.com
• Google Play: Visit Google Play Subscriptions

Try these steps:

1. Make sure your device is not in silent mode
2. Check your volume is turned up
3. Check your internet connection (unless using downloaded content)
4. Close and reopen the app
5. Restart your device

If the issue persists, contact us at support@bibliosapp.com.

Yes! Biblios supports background audio playback. You can switch to other apps or lock your screen and the story will continue playing. You can also control playback from your notification shade or lock screen.

On any story card, tap the download icon (⬇). The story will be saved to your device and available without an internet connection. Downloaded stories are accessible from your library.

Note: Downloading content requires a premium subscription.

Go to your downloads section, find the story you want to remove, and tap the remove download button. This frees up storage space on your device without affecting your progress or favorites.

In the app, go to Settings > Change Password. We will send a password reset link to your registered email address. Click the link in the email to set a new password.

You can delete your account from within the app by going to Settings > Delete Account. For detailed instructions, visit our Account Deletion page.

If you're unable to access the app, email us at support@bibliosapp.com with the subject "Account Deletion Request".

On iPhone / iPad: Go to Settings > Notifications >Biblios > Toggle off Allow Notifications.

On Android: Go to Settings > Apps >Biblios > Notifications > Toggle off.